You can find your order number in your confirmation email. However, you can also locate order numbers within the app and through our website. See how below:

On iPhone, iPad, and Android phones and tablets

-Open the app and check you’re signed in

-On the homescreen, tap on your order

-The number will appear above the picture of your order, beneath the recipients name

On touchnote.com

-Click ‘sign in’

-In your order history, your order number will be displayed above the picture of your order


Need some help? Our 24 hour support team are available at help@touchnote.com!