Category: Hints and tips

How to: Get your card re-sent

We send 1,000s of postcards around the globe every day, each one made of thick, sturdy card and laminated on both sides to make it super robust for its journey. We’re confident that you and your recipients will love your cards, so each one is covered by our Happiness Guarantee. That means that, if you’re…

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How to: Add a BFPO address to a TouchNote order

If you’re sending a TouchNote order to a BFPO (British Forces Post Office) address, first make sure you’ve read all the UK Government’s advice here about sending mail to a BFPO address. Then, here’s what you need to pop into the TouchNote address form when sending to service personnel. Please note this is for BFPO addresses only. For…

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The all NEW Touchnote app

The Touchnote family has been growing in size recently. Our postcard and greeting cards have been joined by Print Boxes, canvases and framed photos, so we thought it was time for a reshuffle! Read on for a quick tour of our new iOS app. We’ve made similar changes on our Android app too! A rainbow…

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Print Box FAQs

Our brand new Print Boxes are now available on iPhone and iPad! Create a Print Box filled with any 12 to 24 photos you like. Or, if you’ve been abroad with your iPhone or iPad, we can automagically pick the 36 best snaps from your trip for you. Quickly edit and order them printed on…

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Where to find your order number

You can find your order number in your confirmation email. However, you can also locate order numbers within the app and through our website. See how below: On iPhone, iPad, and Android phones and tablets -Open the app and check you’re signed in -On the homescreen, tap on your order -The number will appear above…

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Send a card from Santa!

New for Touchnote on iPhone and iPad – send a card from Santa! Add to the Christmas excitement and guarantee the little ones will be on their best behaviour, in a few quick taps. Your  special card will come all the way from the North Pole! (And by some festive magic, our usual delivery times still apply…

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